Customer Information Text
VANESSA BARUH AND MURAT ALI GÖK ORDINARY PARTNERSHIP
REGARDING THE PROCESSING OF PERSONAL DATA
CUSTOMER INFORMATION TEXT
Data Controller
In accordance with the Personal Data Protection Law No. 6698 ("Law"), your personal data may be processed by Vanessa Baruh and Murat Ali Gök Adi Ortaklığı ("Baguette"), acting as the data controller, in your purchases and/or membership transactions from our official website at https://baguettejewellery.com ("Showroom") located at Akkavak Sokak, Ardı Apartmanı, No: 34, Floor: 2, Flat: 3, Nişantaşı, Istanbul, Turkey, within the scope explained below. This legal document constitutes the Customer Information Text on the Processing of Personal Data ("Information Text") prepared within the scope of Article 10 of the Law.
Purposes for Processing Personal Data and Legal Reasons
Your collected personal data may be processed for the purposes set out below (“Purposes”) and for legal reasons, in accordance with the personal data processing conditions and purposes specified in Article 5 of the Law.
Based on the legal reason that processing of personal data of the parties to the contract is necessary, provided that it is directly related to the establishment or execution of a contract;
Updating customer contact information,
Opening sales records and performing invoicing activities,
Establishment or execution of a sales contract due to your purchase of Baguette's products and services,
Providing after-sales support services (such as shipping etc.).
Based on the legal reason that it is clearly prescribed by law and is necessary for the data controller to fulfill its legal obligations;
Fulfilling the administrative requests of the official institutions and organizations of the Republic of Turkey,
Providing information to authorized institutions arising from legislation,
Ensuring compliance with all storage obligations stipulated in the legislation,
Responding to relevant person applications in accordance with the legislation and carrying out the necessary procedures.
Based on the legal ground that data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person;
Maintaining healthy customer relations,
Monitoring financial transactions within the scope of shopping,
Event management within the framework of our brand,
Carrying out the necessary work and carrying out the relevant business processes by our business units to enable relevant people to benefit from the products and services offered by Baguette, including the sales and marketing activities of our products and services,
Carrying out the necessary work by our relevant business units and carrying out the related business processes in order to carry out the commercial activities carried out by Baguette,
Determining and implementing Baguette's commercial and business strategies,
Monitoring and execution of legal affairs,
Carrying out information security processes,
Planning and execution of customer satisfaction and corporate communication activities,
Storing personal data for the general statute of limitations in order to constitute evidence in possible disputes that may arise in the future.
Based on the legal reason that data processing is mandatory for the establishment, exercise or protection of a right;
Receiving, evaluating and concluding your requests and complaints,
Storing personal data for the general statute of limitations specified in the legislation in order to constitute evidence in possible disputes that may arise in the future.
In case of your explicit consent,
Processing your personal data shared with us (such as identity, contact and shopping preference information) for the purpose of contacting you and carrying out marketing processes of Baguette's products and services, and recommending and promoting the products and services offered by Baguette to the relevant people, including profiling and analysis activities, by customizing them according to the tastes, usage habits and needs of the relevant people,
Sending commercial electronic messages such as advertisements, promotions, etc. using your identity and contact information and your preferred contact information,
If you give your explicit consent, your personal data shared with us may be shared with online marketing platforms for our customers residing abroad, in line with the purposes stated above.
To Whom and For What Purposes Can Processed Personal Data Be Transferred?
Your personal data collected in accordance with this Disclosure Statement and in line with the fulfillment of the above-mentioned Purposes may be transferred to domestic and/or foreign cargo and customs companies with which Baguette has direct or indirect agreements within the scope of our legitimate interests; to software programs whose servers, infrastructure or headquarters are located abroad; to our dealers with whom we use joint customer management systems; to banks and electronic payment institutions from which we receive services; to companies that provide us with legal and/or financial consultancy services within the scope of your purchases; to our business partners with whom we work for campaigns, new product information, congratulatory letters and gifts that we send to our customers from time to time; and to our domestic and/or foreign intermediary service provider business partners with whom Baguette has agreements for our official website at the baguettejewellery.com extension; and to authorized and authorized public institutions and organizations as required by law.
Method of Collecting Personal Data
Your personal data is collected electronically through our website, e-mail and telephone, and through written and verbal interviews and forms when you contact Baguette physically, within the scope of fulfilling the above-mentioned Purposes.
Rights of the Relevant Person Listed in Article 11 of the Law
We hereby inform you that you have the following rights regarding your personal data, in accordance with Article 11 of the Law:
To learn whether your personal data is being processed,
Request information regarding your personal data if it has been processed,
To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,
Knowing the third parties to whom your personal data is transferred, whether domestically or abroad,
To request correction of your personal data if it is processed incompletely or incorrectly and to request that the action taken in this context be notified to third parties to whom your personal data has been transferred,
To request the deletion or destruction of your personal data in case the reasons requiring processing are eliminated, even though it has been processed in accordance with the provisions of the Law and other relevant laws, and to request that the action taken within this scope be notified to third parties to whom your personal data has been transferred,
To object to any adverse results arising from the analysis of your processed data exclusively through automated systems,
To request compensation for damages if you suffer damages due to the unlawful processing of your personal data.
You may submit your requests regarding your rights listed above to [ Concerned Person Application ] If you fill out the form, which you can access at the address, and submit it to Baguette, Baguette will process your request free of charge as soon as possible and within thirty days at the latest, depending on the nature of your request. However, if the process requires additional costs, Baguette may charge a fee based on the tariff determined by the Personal Data Protection Board.